Global SaaS Operations Architect

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Digital Platform Operations Manager

What we believe in

ABB's Process Automation business area enables customers to operate some of the world's largest and most complex industrial infrastructures, helping them outrun – leaner and cleaner.

We offer a broad range of automation, electrification, and digital solutions for process, hybrid, and maritime industries, including industry-specific integrated control systems, software, measurement, analytics, and lifecycle services. Our digital portfolio enables customers to improve operational excellence, reliability, cybersecurity, and sustainability across industrial operations.

Your role and responsibilities

In this role, you will join ABB's Industrial Automation Digital Organization as a Global SaaS Operations Architect, where you will define and govern the operational architecture for enterprise-scale SaaS platforms deployed across Azure cloud, on-premises, and edge environments. You will establish operational standards, platform reliability practices, observability strategies, and deployment governance to ensure secure, scalable, and highly available services. Working closely with Platform Engineering, DevSecOps, Security, Infrastructure, and Product Engineering teams, you will drive operational excellence and continuous platform modernization.

This role is contributing to the Process Automation Business in Bangalore, India.

The work model for the role is: Hybrid

You will be mainly accountable for

• Define and govern operational architecture, deployment standards, and operational readiness frameworks for hybrid SaaS platforms across Azure cloud, on-premises, and edge environments.

• Drive platform reliability and operational excellence by establishing observability strategies, resilience patterns, capacity planning, automation, and standardized operational processes for deployments, upgrades, monitoring, and disaster recovery.