UX Writer / Content Designer (In-App Product Experience)

Job Requirements

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Qualification:

Bachelor’s degree in User Experience, Technology, Engineering courses or equivalent preferred.

Responsibilities:

Write clear and concise content across multiple touch points (including labels, navigational elements, dialog boxes, menus, email templates, tutorials, notifications).

Drive consensus across teams and advocate for solutions that balance the needs of multiple stakeholders.

Ensure consistency is maintained across the application.

Review business requirements to create copy that fits.

Participate in the product development process to ensure the design is intuitive.

Conduct competitor analysis and user research to inform content strategy.

Optimize and refine existing copy based on changing requirements.

Create and maintain a content style guide and rationale documentation for in-app content standards.

Requirements and Skills:

Minimum 4+ years of experience in in-app content (UX) writing.

Excellent written and spoken communication skills.

Working knowledge of UX and digital content principles.

(Preferred) Basic knowledge of Figma.

Knowledge of accessibility standards

(Preferred) Experience working with B2B and Cat digital, construction/mining/Energy & Transportation industries.