Territory Manager-Home Loans LIG/MIG

Job Requirements

Role/Job Title: Territory Manager-Home Loan and Suvidha LAP

Business: Retail Banking

Function department: Home Loans

Job Purpose

Territory Manager – Home Loan and Suvidha LAP, Direct is responsible for sourcing Home Loan/Suvidha business from the bank’s existing customer base. This role focuses on relationship management, cross-selling, and customer engagement to drive business growth and profitability. The position requires strong coordination with internal teams and a commitment to delivering high service standards while ensuring compliance with regulatory norms.

Key Responsibilities

Primary Responsibilities

• Generate Home Loan/Suvidha leads through internal channels including branches, relationship managers, call centres, and loan centres.

• Engage with existing customers to understand financial needs and offer suitable Home Loan/Suvidha solutions.

• Conduct customer meetings to assess eligibility, financial standing, and property documentation.

• Ensure smooth processing of applications, documentation, and disbursement coordination.

• Deliver timely support and personalized service to enhance customer satisfaction.

• Achieve monthly, quarterly, and annual sales targets through cross-sell initiatives.

• Track and report sales performance, pipeline status, and market feedback to senior management.

• Ensure adherence to internal processes, audit guidelines, and regulatory compliance.