Subject Matter Expert (Support&Ops)
HCLTech
Provide L3 support, handle critical escalations, perform RCA, lead DR and backup strategy, work with Cohesity engineering, optimize performance, automate operations, mentor L1/L2 engineers, and support upgrades and lifecycle management.
Key Responsibilities
As Cohesity Backup Tool option was unavailable in \"Skill Cluster\" ; hence, selected IBM TSM, EMC Data Domain Skill Requirements Expertise in Cohesity DataProtect, DataPlatform, Helios, VMware, Hyper-V, Windows, Linux, cloud backups (AWS/Azure/GCP), storage technologies, databases, and automation using PowerShell/Python/REST APIs. Operational Skills
Other Requirements
Cohesity L3 Support Engineer to provide advanced technical support, architecture guidance, and escalation management for enterprise backup and recovery environments
Don't want to miss the next one?
Subscribe to daily email alerts for roles matching your interests.
