Subject Matter Expert (Support&Ops)
HCLTech
Experience:
7- 14 Years of Relevant Industry Experience Title
:
SAM Licensing SME
Key Responsibilities
In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP, In depth knowledge on SAM tools like ServiceNow SAM Pro,Flexera Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc. Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process. Depth knowledge on Publisher license metric. Knowledge of Generating and reviewing software compliance position report. Able to identify opportunities for software harvesting and optimization. Good Presentation skills Good working knowledge of MS Excel, MS Access, Power Point. Skill Requirements Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc. Plan for renewals, renewal recommendations. Harvesting & Optimization etc. Day to Day SAM operation work (ELP Creation etc.) Resource building and Resource planning Training and Mentoring of the team. Escalation handling.
Other Requirements
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