Sr. Systems Analyst - Coupa

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

F5 is seeking an experienced Business Systems Analyst (BSA) with a focus on Coupa to join our Employee Experience (EX) team, providing dedicated support and strategic implementation for our EMEA and APJC regions. In this role, you will be the key liaison between the Finance/Procurement business stakeholders and the technology team, responsible for optimizing the Coupa platform and related P2P (Procure-to-Pay) processes to meet the unique requirements and compliance standards of the regions you support.

Responsibilities

- Coupa System Expertise & Ownership: Serve as the subject matter expert (SME) for the Coupa platform within the EX organization, with a primary focus on configuring, optimizing, and supporting P2P modules (e.g., Procurement, Invoicing, Expenses, Sourcing).

- Regional Business Partnership (EMEA/APJC): Partner directly with Finance, Procurement, and Legal teams in the EMEA and APJC regions to capture detailed business requirements, analyze local regulatory needs, and translate them into functional design specifications for Coupa solutions.

- Functional Configuration & Implementation: Drive the end-to-end delivery lifecycle for Coupa enhancements and new features, including requirement gathering, functional design, configuration, testing (UAT support), and deployment, ensuring local compliance is met.

- Process Optimization & Best Practices: Analyze current P2P and Spend Management business processes, identify gaps, and propose solutions within Coupa to drive standardization, efficiency, and adoption across the supported regions.

- Integration Support: Work closely with the Integration Engineering team to define data mapping and integration logic between Coupa and other enterprise systems (e.g., Oracle, Workday, ERPs), ensuring regional data integrity.

- Documentation & Training: Create and maintain comprehensive documentation, including process flows, functional specifications, and training materials for end-users and support staff in EMEA and APJC.