Sr. Account Manager, US AVS, Paid Selling Partner Services

About Amazon

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.

About the Role - Account Management:

As a Sr. Account Manager as part of RBS (Retail Business Services) NA AVS Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail. Drive measurable growth and vendor satisfaction for strategic partnerships on Amazon's retail platform. As a Senior Account Manager, you'll independently manage strategic vendor relationships, develop data-driven plans that generate ROI, and collaborate across teams to clear blockers and deliver results — even when the path forward isn't fully defined.

You'll own vendor outcomes that impact multiple team goals and may influence country- or region-level performance. This role combines independent problem-solving, cross-team collaboration, and customer advocacy. You'll navigate ambiguity, provide strategic recommendations to senior vendor contacts, and optimize processes that improve delivery for both vendors and customers. A core focus is driving vendor satisfaction — ensuring vendors feel supported, heard, and empowered to grow their business on Amazon. You'll also begin mentoring teammates and contributing to the development of others.

As a Senior Account Manager, you serve as the hub of your vendor's interactions with Amazon. Vendors rely on their Account Manager as a first point of contact for troubleshooting, high-level analysis, and joint business planning. To deliver on these goals, we develop exclusive services and tools that accelerate vendor growth, provide preferred treatment in how vendors interact with us, and enable proactive management of their business.

This role requires employees to work from our Amazon BLR office. Timings will be as per USA shift, 18:00 IST to 03:00 am IST

Key job responsibilities Key job responsibilities

• Manage strategic vendor relationships and develop long-term, data-driven business plans that drive adoption of growth-generating products and positive customer experience