At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
This role is responsible for providing the Validation and Testing support. This is a key technical role responsible for the creation of test plan, test cases and test reports for the development activities as per the Customer requirement spec.
We are seeking a forward-thinking Software Engineer in Quality Engineering to help drive the transformation from traditional QA to AI-augmented, intelligent quality engineering practices.
This role focuses on building automation-first, AI-assisted testing solutions, leveraging MCP (Model Context Protocol) servers, and developing AI agents to accelerate testing, improve productivity, and enhance release confidence across web, mobile, API, and data platforms.
🔹 AI-Assisted Testing & Automation
Design and implement AI-assisted workflows for generating test cases, test data, and automation scripts
Validate and refine AI-generated outputs to ensure quality and reliability
Integrate AI tools into the QA lifecycle across test design, execution, and reporting
🔹 Agent Development & Workflow Automation
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Experience in test automation frameworks (e.g., REST Assured, Selenium, Playwright, Cypress, Appium)
Hands-on experience in API testing and automation
Understanding of CI/CD pipelines (Jenkins, GitHub Actions, etc.)
AI & Emerging Technology Skills
Experience with AI-assisted development/testing tools (e.g., GitHub Copilot, ChatGPT etc.)
- Basic understanding of:
Prompt engineering
Evaluating AI-generated outputs
Exposure to LLM-based workflows, agents, or automation using AI
MCP / Integration / Advanced
Familiarity with MCP servers or similar context-injection frameworks
Experience integrating AI with enterprise systems, APIs, or datasets
Understanding of agent-based architectures
Testing & QA Skills
-
- Strong understanding of:
Test design techniques
Functional and non-functional testing
Defect lifecycle and root cause analysis
Experience with risk-based testing approaches
Preferred Knowledge, Skills and Abilities
Experience in data testing (SQL, ETL validation)
Exposure to performance or security testing
Experience working in Agile/Scrum environments
Prior experience in building internal QA tools or frameworks
Experience building AI agents using frameworks like LangChain, AutoGen, or similar is a strong plus
Travel Requirements
10%: Up to 26 business days per year
Key Competencies
Problem-solving and analytical thinking
Ability to evaluate and validate AI outputs critically
Strong collaboration and communication skills
Curiosity and willingness to experiment with new technologies
Ownership mindset with focus on outcomes, not just execution
Shift
12:00 PM – 9:00 PM India time. Willingness to work outside of these hours as needed.
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.
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