Software Development Senior Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Senior Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role - HighJump Platform & Integration (WMS) Analyst

Overview -

The HighJump Platform & Integration Support Engineer (L1/L2) will monitor, maintain, and troubleshoot warehouse management systems (WMS) and their integrations. L1 focuses on initial triaging and standard operating procedures (SOPs). L2 handles deep-dive root cause analysis (RCA), database debugging, and system maintenance.

1. Requirements

Hands-on experience with HighJump WMS and warehouse management applications. Experience with HighJump Architect for development, customization, configuration, and application maintenance. Experience with Advantage Link for interfaces, integrations, and communication mapping. Strong Microsoft SQL Server skills, including querying, stored procedure debugging, troubleshooting, and performance tuning. Understanding of HighJump architecture hosted on Microsoft Azure Cloud. Experience with monitoring/observability tools such as DataDog. Experience with Azure DevOps (ADO) and/or Jira for incident, ticket, and backlog management. Hands-on experience with GitHub or similar version-control tools. Understanding of SAP–WMS integration flows. Experience supporting warehouse technologies such as RF/RDT scanners, Voice Pick, and HighJump on iPad. Strong production troubleshooting and Root Cause Analysis (RCA) capabilities.

1. Skillsets

Must-Have Technical Skills HighJump WMS HighJump Architect Microsoft SQL Server / T-SQL SQL troubleshooting and performance tuning WMS production support Warehouse business processes SAP–WMS integration Root Cause Analysis Good-to-Have Technical Skills Advantage Link Azure Cloud DataDog or similar monitoring tools Azure DevOps / Jira GitHub RF/RDT scanners Voice Pick HighJump/iPad-based warehouse solutions Functional Skills

End-to-end warehouse operations:

Receiving → Putaway → Waving → Picking → Packing → Shipping Ability to understand business impact of WMS incidents. Ability to troubleshoot issues across application, database, integration, and infrastructure layers. Soft Skills Clear and concise communication. Strong active-listening skills. Stakeholder management. Strong ownership and accountability. Ability to work effectively in an Agile environment. Proactive approach toward continuous improvement. Strong analytical and problem-solving ability.