SeniorAdministrator - Monitoring Tools, Event Monitoring
HCLTech
We are seeking a proactive and detail-oriented SOC Monitoring Analyst responsible for real-time monitoring, analysis, and escalation of security events and network alerts. The role involves working within a Security Operations Center (SOC) to safeguard organizational systems, networks, and data from cyber threats.
Key Responsibilities
Monitoring & Detection Monitor security events, alerts, and logs from SIEM tools (e.g., Splunk, QRadar, ArcSight). Perform real-time monitoring of network traffic, systems, and applications . Analyze alerts generated by IDS/IPS, firewalls, antivirus, and other security tools. ✅ Incident Analysis Investigate suspicious activities and identify potential security incidents . Perform Level 1 / Level 2 triage and determine severity and impact. Correlate multiple events to identify attack patterns. ✅ Escalation & Response Escalate confirmed incidents to higher-level teams (L2/L3, IR team). Follow predefined incident response procedures (IR playbooks) . Document incidents and maintain detailed logs. ✅ Network Operations Monitoring Monitor network performance, uptime, and connectivity issues . Identify anomalies such as unusual traffic spikes or unauthorized access attempts. Work closely with NOC teams for operational issues. ✅ Reporting & Documentation
Prepare daily/weekly reports on:
Security incidents Network alerts SLA adherence Maintain incident tracking systems (ServiceNow, Jira, etc.). ✅ Compliance & Security Practices Ensure adherence to security policies, standards, and compliance requirements (ISO 27001, SOC 2, etc.). Assist in audits and security assessments. Skill Requirements
- Advanced Proficiency In Monitoring And Event Management Tools.
- Strong Understanding Of It Support Processes And Incident Management Frameworks.
- Familiarity With Security Best Practices And Technical Troubleshooting Methodologies.
- Excellent Analytical And Problem-Solving Skills, With The Ability To Work Under Pressure.
- Effective Communication And Collaboration Skills To Liaise With Multiple Support Teams.
Other Requirements
Strong analytical and problem-solving skillsAbility to work in 24/7 shift environments Good communication and documentation skillsAttention to detail and quick decision-making
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