Senior SRE - VOIP

Senior Site Reliability Engineer (Cloud Telephony)

Say hello to possibilities.

It’s not everyday that you consider starting a new career challenge.

RingCentral, Inc. (NYSE: RNG) is a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows.

We’re a $2.50 billion company that’s growing at 30+% annually and we’re expanding our Engineering Team to make sure we stay ahead of the competition. RingCentral is headquartered in Belmont, California, and has offices around the world.

We are looking for an experienced Senior Site Reliability Engineer— someone who takes ownership, solves problems independently, and treats production systems with care and respect.

You’ll join a team that keeps business-critical telephony and communication services running with 99.999% availability. We need someone who not only reacts to incidents but also anticipates them — who improves systems, automates routine tasks, and helps shape how the team works.

Key Responsibilities:

• Support and maintain Linux-based servers and telephony services in production.

• Investigate and resolve incidents in a high-load, distributed environment.

• Participate in on-call shifts and ensure the stability of systems under strict SLAs.

• Analyze service performance, reliability, and architecture bottlenecks; propose improvements.

• Work with development teams to safely deliver and validate changes before production deployment.