Senior Manager-Revenue Accounting and Fraud Prevention
Job Code
Grade:
Sr Manager
Function:
Finance
Location:
Gurugram
Reports to:
AVP-Revenue Accounting and Fraud Prevention
CXO-3
Job Purpose
Ensure accurate and compliant revenue accounting for passenger transactions by implementing robust process controls and reconciliations, thereby safeguarding against financial discrepancies, and minimizing revenue leakage.
Lead initiatives to identify and mitigate potential fraud risks within passenger revenue accounting processes, developing, and implementing preventive measures to uphold the integrity of financial reporting and protect the organization's assets.
Key Accountabilities
Financial Reporting Excellence
Direct the end-to-end process of passenger revenue accounting, including ticket sales, refunds, exchanges, and interline billings.
Take responsibility for the accurate and timely preparation of financial reports pertaining to passenger revenue.
Conduct in-depth analysis and interpretation of passenger revenue data, providing insights to inform strategic decision-making.
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Implement robust controls and process validations to ensure accurate revenue reporting and compliance with IATA regulations and accounting standards.
Collaborate closely with finance teams to ensure alignment on passenger revenue reporting requirements and objectives.
Overview ORC payments to GSA’s
Monitor Productivity Linked Bonus Incentive payments to Agents , compliances to GST and TDS in such payments
Monitoring Fraudulent transactions in sales
Risk Management Oversight
Assume responsibility for identifying and mitigating risks associated with passenger revenue accounting processes.
Implement robust internal controls specific to passenger revenue operations, ensuring compliance with regulatory requirements and company policies.
Monitor the effectiveness of control measures and proactively address emerging risks or regulatory changes impacting passenger revenue accounting.
Collaboration with IATA and ICH
Building and maintaining strong relationships with ICH members and acting as their point of contact for ICH-related matters.
Represent in industry discussions of IATA ICH/RAM Meetings
Coordinate with IATA/ICH on airline claims and disputes
Guiding PRA processing team towards Quality and accurate processing
Team Leadership and Development
Provide leadership and direction to a team of revenue accounting professionals focused on passenger operations.
Foster a collaborative and supportive work environment, empowering team members to achieve their full potential.
Invest in the ongoing development and training of team members, equipping them with the skills and knowledge necessary for success in their roles.
Stakeholder Engagement and Alignment
Act as the primary liaison between revenue accounting and passenger operations teams, fostering effective communication and collaboration.
Engage with key stakeholders to address concerns, resolve issues, and align on revenue accounting priorities and objectives.
Build and maintain strong relationships with internal and external stakeholders to promote transparency and trust in passenger revenue accounting processes.
Process Optimization and Efficiency
Identify opportunities to optimize and automate revenue accounting processes specifically related to passenger operations.
Drive initiatives to streamline workflows, improve efficiency, and reduce manual intervention in passenger revenue recognition procedures.
Exploring automation and developing RPA’s
Revenue Accounting Audit and Compliance
Coordinating and facilitating the internal and external audits of the revenue accounting processes and transactions.
Ensuring that the vendor and the internal revenue accounting team provide the necessary documentation and evidence to support the audits.
Addressing and resolving any audit findings or recommendations related to the revenue accounting processes and transactions.
Ensuring that the revenue accounting processes and transactions comply with the airline's policies, procedures, and standards, as well as the relevant accounting principles, tax laws, and regulatory requirements.
Vendor Management and Performance Monitoring
Establishing and maintaining effective communication and collaboration with the vendor
Conducting regular reviews and feedback sessions with the vendor to assess the quality and efficiency of the processes.
Identifying and resolving any issues or disputes with the vendor in a timely and professional manner
Ensuring that the vendor adheres to the airline's revenue accounting policies, procedures, and standards.
Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.
Skills/Qualities Required
Numeracy skills
Strategic thinking
Regulatory Compliance
Accounting Principles
Collaboration and Stakeholder Management
Analytical skills
Risk Management Expertise
Leadership Qualities
Fraud Detection
E. Key Interfaces
Internal Interfaces
Finance Department
Collaboration with finance teams for financial reporting and analysis.
Passenger Operations Teams
Coordination regarding passenger revenue transactions and data.
External Interfaces
External Auditors
Engagement during external audits and reviews of financial statements.
Regulatory Authorities
Interaction regarding compliance with industry regulations.
F. Educational and Experience Requirements
Minimum Education requirements
Bachelor’s degree in any stream, preferably in commerce
Experience
Minimum
Desired
12+ years of experience in revenue accounting for an airline is a must.
20+ years exposure and working experience in the Interline department is desirable
Led a team of RAs for all processes
Exposure in handling Interline function of multiple carriers will be an added advantage.
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