Senior Manager-Network-to-Network Partnerships

Global Merchant & Network Services (GMNS) brings together American Express’ merchant and network-related businesses. This includes managing relationships across the globe with both the millions of merchants who accept American Express, as well as our partners in countries and territories that deliver card acceptance, issuance, and innovation.

The American Express Network enables over $1.2 trillion in annual spend and serves Card Issuers and Acquirers in over 170 markets worldwide. The GMNS Product team operates the Network with the highest levels of performance, security, and integrity, while supporting Network coverage expansion through onboarding new Network Issuers and Acquirers, localizing our Network in India, and advancing other strategic Network to-Network initiatives.

Senior Manager, Network-to-Network Partnerships supports India Network strategic initiatives through effective program coordination, delivery management, stakeholder engagement, and operational execution. This role partners closely with the Director and cross-functional teams to help drive delivery excellence across Fusion and other Enterprise Critical Multi-Year Initiatives (ECMI), ensuring alignment, visibility, and successful execution of program objectives.

The role requires strong program management capabilities, cross-functional collaboration, and the ability to manage multiple workstreams in a dynamic and fast paced environment.

• Support the execution and day-to-day management of the Network PMO for Fusion Delivery and other upcoming ECMI initiatives, partnering closely with GMNS and GMNST teams across Issuing, Acquiring, Enterprise, and Technology.

• Coordinate requirements gathering, delivery tracking, reporting, and governance activities across stakeholders to ensure program milestones and objectives are achieved.

• Maintain and provide regular updates on the India Fusion Network roadmap and delivery progress, ensuring accurate communication across product forums, network partners, leadership teams, and program stakeholders.
• Assist in tracking key program areas including overall delivery status, risks and issues, financial reporting, dependencies, and lifecycle readiness activities.

• Prepare impactful presentations, dashboards, and communications for leadership reviews, governance forums, and steering committee meetings.