Managing housing complexes, residential townships and residential communities requires subject matter expertise, customised services and a commitment to creating a seamless yet enjoyable living experience. At Brightstone - we are setting a new standard for excellence in residential property management, focused on enhancing resident satisfaction and property value for housing societies nationwide.
This residential property role manages 580+ total staff including a 200+ member security team. Candidates with a defense background are strongly preferred.
Job Description
Supervising security staff, assigning/monitoring work assignments and providing training in daily security procedures, customer service skills, basic life safety and first aid, etc.
Maintaining and updating security policies, checklists, and procedure manual.
Having a working knowledge of all current building's security panels, fire, and life safety code requirements.
Managing all manpower records for on-roll and contract staff (training, compliance documents, and scheduling details).
Ensuring fire drill is carried out every week for security and unit staffs.
Physically patrolling the designated area (focusing on elevators, and all areas of ingress/egress); using surveillance equipment, access control points, and alarms. Control buildings access and monitor activities of visitors.
Conducting Security investigations and preparation of Incident report.
Tracking of material movement and stock of lost and found.
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Regular and ongoing communication with Property Manager/Team members/Clients regarding events, incidents, concerns of Security Team members, recommendations, staffing needs, etc.
Approving and interviewing hiring of contract security staff personnel.
Ensuring customer related briefing is provided to all site employees.
Carrying out weekly meetings with vendor operations head and share M.O.M with PM and client.
Reviewing security after hour's reports and monitor staff performance.
In case of emergency coordinate with the respective tenant/administration staff/client and ensure quick movement/transfer the injured person to the nearest hospital by coordinating with and handing-over to local doctors/local legal bodies etc.
Drafting disaster management plan in co-ordination with site team members & Property Manager.
Playing a key role emergency (i.e. fire, evacuations human crisis, etc.).
Monitoring and being a part of performance/behaviors related meetings regarding contract staff.
Implements and provides budgets relating to the security requirements and staffing.
Location:
On-site –Mumbai, MH
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At Brightstone, we’re committed to redefine residential property management across India through innovation, expertise and our drive for excellence. Our people are our greatest asset when it comes to achieving this – professionals who bring passion and precision to every aspect of residential property management.
How to apply
Please submit a tailored CV detailing your experience relevant to this role.
Find out more about us here.
Brightstone Privacy Notice
Brightstone with its affiliates, is a leading service provider of residential property management services in India. We take our responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of dealing with your enquiry.
We endeavor to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how Brightstone processes your personal data, please view our Privacy Statement.
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