Quality Lead, YouTube Global Vendor Operations

info_outlineXNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 7 years of experience with QA automation and sampling tools.

• 7 years of experience in Large Language Model (LLM) evaluation.

• Experience with LLM-based evaluation frameworks and prompt engineering.

• Experience in contact center metrics and QA methodologies.

Preferred qualifications:

• MBA or Master's degree in a related field or Council of Supply Chain Management Professionals (CSCMP) certification.

• 7 years of experience using data analysis to drive decision making.

• 7 years of experience building relationships with stakeholders or clients.

• Experience in data center equipment environments or computer component manufacturing.

• Excellent problem-solving skills with the ability to apply structured thinking and logic to your work and provide solutions to challenges.