The Global Engineering Services International (GESI) IN-Launch Team seeks an experienced Program Manager to drive end-to-end delivery of new building launches across India's Amazon network. The role involves managing launches, closures, and consolidations across multiple business units (INFC, IXD/RC, DRCC, SDC, SC, AMZL, GSF, QC & 3P) spanning three regions North & East, South & Central, and West. The Program Manager will partner with cross-functional stakeholders including Operations, Supply Chain, WHS, Finance, and Real Estate to ensure new buildings achieve benchmark rates while ramping to meet network capacity. This role demands operational expertise, autonomy, and ability to navigate ambiguity in a fast-paced environment.
Key job responsibilities What does a Program Manager II need to do in this job? Enter key job responsibilities
Structured & Organized: Plans resources effectively to meet deadlines; manages multiple high-profile meetings and weekly metrics reporting.
Leadership & Communication: Motivates core teams, builds stakeholder relationships across levels, and chairs leadership meetings with clear written documentation.
Decision-Making & Adaptability: Takes initiative in ambiguous situations, learns fast, and adapts to volatile circumstances.
Operational Expertise: Works closely with operational and construction site teams; serves as single point of contact and anchor for the launch process.
Continuous Improvement: Drives year-on-year performance improvements, process adherence, and captures learnings through Change Management mechanisms.
Data & Reporting: Manages large data pools, analyzes data to produce leadership dashboards and reports.
AI Proficiency: Familiar with all Amazon AI tools; ready to adopt AI across workstreams in day-to-day operations.
Accountability & Independence: Solves problems independently, drives actions with diverse stakeholders, escalates issues proactively, and takes ownership of outcomes.
Don't want to miss the next one?
Subscribe to daily email alerts for roles matching your interests.
A day in the life Outline the day-to-day activities of this role. Useful information could include who the internal stakeholders are, who the customers are and what problems this role will be solving.
Program Planning & Risk Management: Define scope, objectives, and roadmaps. Identify and mitigate risks through "GES Source" with closed-loop stakeholder resolution.
Milestone Tracking & Dashboards: Monitor PMO Launch milestones, track SLA compliance, and publish weekly flash reports and Launch Dashboards on regular cadence for OP1'2027 intake and off-cycle REI programs.
OP1 & CP Connect Management: Manage CP Connect (OP1/OP2/Q2G/Revision) and end-to-end OP1 intake lifecycle through Change Management from intake to program execution and monitoring.
Leadership Communications & Governance: Own WBR/MBR/QBR updates, document preparation, and SOP-RASCI development and revision for GESI-IN Launch processes.
Standardization & Repository Management: Create REI templates (Excel/Smartsheet/CSV) for "GES Source" integration. Maintain Support Function 4M and Signage repository for GESI-IN framework.
Continuous Improvement: Conduct post-launch lessons learned sessions to drive year-on-year performance and process improvements.
About the team
Are you ready to launch the next generation of Amazon sites in India? The Global Engineering Services International (GESI) IN-Launch Team seeks an experienced Program Manager to drive end-to-end delivery of new building launches across India's network. This role manages launches, closures, and consolidations across multiple BUs (INFC, IXD/RC, DRCC, SDC, SC, AMZL, GSF, QC & 3P) spanning three regions North & East, South & Central, and West. You'll partner with cross-functional leaders including Operations, Supply Chain, WHS, Finance, Real Estate, and RME to ensure new buildings achieve benchmark performance while ramping to network capacity. If you thrive in ambiguity, bring operational expertise, and excel at multi-stakeholder collaboration—this high-impact, high-autonomy role is for you.
Basic qualifications
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
Preferred qualifications
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Similar roles you might like
More openings like this one — take a look before you go.
