Job SummaryThe Principal Infra Developer role is pivotal in designing developing and optimizing ServiceNow ITSM and HRSD solutions tailored for the Oil and Gas domain. With a hybrid work model and day shift this position ensures seamless integration and operational excellence while driving impactful results for the organization.
Responsibilities
Develop and implement ServiceNow ITSM and HRSD solutions to streamline workflows and enhance operational efficiency within the Oil and Gas domain.
Collaborate with cross-functional teams to gather requirements and translate them into scalable and sustainable ServiceNow configurations.
Optimize existing ServiceNow modules to ensure alignment with business objectives and industry best practices.
Provide technical expertise in troubleshooting and resolving ServiceNow-related issues to maintain system reliability and performance.
Design and execute ServiceNow integrations with other enterprise systems to ensure seamless data flow and interoperability.
Conduct regular system audits and performance assessments to identify areas for improvement and implement necessary enhancements.
Create and maintain comprehensive documentation for ServiceNow configurations workflows and processes to support knowledge sharing and future scalability.
Ensure compliance with organizational policies and industry standards while implementing ServiceNow solutions.
Collaborate with stakeholders to identify opportunities for automation and process improvement using ServiceNow capabilities.
Monitor and analyze system usage to provide insights and recommendations for optimizing ServiceNow performance.
Train and mentor team members on ServiceNow functionalities and best practices to foster a culture of continuous learning.
Stay updated on the latest ServiceNow features and Oil and Gas industry trends to ensure solutions remain cutting-edge and relevant.
Work closely with project managers to ensure timely delivery of ServiceNow projects while adhering to quality standards.
Qualifications
Possess extensive experience in ServiceNow ITSM and HRSD with a proven track record of successful implementations.
Demonstrate strong domain expertise in the Oil and Gas sector understanding its unique challenges and requirements.
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Exhibit proficiency in designing and configuring ServiceNow workflows integrations and customizations.
Showcase excellent problem-solving skills to address technical issues and optimize system performance.
Hold a deep understanding of enterprise IT systems and their integration with ServiceNow.
Display strong communication skills to effectively collaborate with stakeholders and convey technical concepts.
Have a solid grasp of industry standards and compliance requirements relevant to ServiceNow and the Oil and Gas domain.
Bring a proactive approach to identifying opportunities for process improvement and automation.
Exhibit a commitment to continuous learning and staying updated on ServiceNow advancements and industry trends.
Demonstrate the ability to work effectively in a hybrid work model and adapt to changing project needs.
Showcase strong organizational skills to manage multiple priorities and deliver high-quality results.
Possess a minimum of 10 years of relevant experience with a maximum of 13 years in ServiceNow and Oil and Gas domain.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant. Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
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