via Career pages·3w ago
Network Engineer-L1
NTT DATA
Full-timeOn-sitespanning treevendor managementdocumented operational processesfault escalationcross platform technologiesticket managementnetwork analysis toolschange request management systemscisco productsnetworking technologynetwork management toolsnetworkingswitchingethernetbgpcisco technologiesinterpersonal skillsitil frameworkchange request managementtroubleshootingreportingnetwork monitoringroutingcommunication skillsospfincident managementnetwork troubleshooting
Location:Mumbai, Maharashtra, IndiaType:Full-timePosted:3w ago
Work Experience
Job Requirement:
- Knowledge on ITIL framework;
- Technical ability to provide 1st level network monitoring;
- Technical ability to provide basic fault finding and fault escalation;
- Good understanding of incident management activities;
- Good ability to follow and documented operational processes;
- Basic understanding of Ethernet, Spanning Tree, TCP/IP, Routing (RIP, EIGRP, OSPF, BGP);
- Basic understanding of IOS and CatOS;
- Experience with ticket management and change request management systems;
- Experience with network monitoring / management tools/ analysis tools;
- Experience with liaising with carriers and vendors for faults; and
- Good communications and interpersonal skills.
- Day-to-day maintenance and backup.
- SLA Maintenance/ Management, monthly Uptime reports, bandwidth utilization reports & interface utilization/reporting of all the devices.
- Trouble shooting and debugging of Network and Application access issues.
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