MDM Intune

Key Responsibilities

• Lead the design and architecture of Microsoft Intune solutions to manage corporate and BYOD environments. Develop and document architecture, standards, best practices, and procedures for Intune deployment
• Plan and execute the deployment of Microsoft Intune across various devices (Windows, iOS, Android, macOS). Configure and manage device enrollment, application deployment, compliance policies, and conditional access policies
• Device Deployment and Configuration: Manage the deployment and configuration of mobile devices, ensuring they meet the company's security standards and user requirements.
• Design and enforce security policies using Intune to ensure compliance with industry standards and regulations. Monitor and analyze security reports, and take corrective actions to address vulnerabilities and compliance gaps
• Security Management: Implement and monitor security policies on mobile devices, such as encryption, password policies, and remote wipe capabilities.
• Compliance: Ensure all mobile devices comply with industry regulations and internal company policies.
• Collaborate with IT, security, and business teams to understand requirements and translate them into technical solutions
• Provide advanced troubleshooting support for Intune-related issues, including device management, policy enforcement, and application deployment
• Software Management: Install, update, and manage applications on mobile devices, including proprietary and third-party software.
• Support: Provide technical support to end-users, troubleshooting and resolving issues related to mobile devices.
• Monitoring and Reporting: Monitor mobile device usage and generate reports on compliance, security incidents, and device performance.
• Policy Development: Develop and update mobile device management policies and procedures.
• Stay up to date with the latest developments in Microsoft Intune, Endpoint Manager, and related technologies. Identify opportunities for process improvements and automation within the Intune environment
• Training: Conduct training sessions for employees on the proper use and security of mobile devices.
• Maintain comprehensive documentation of Intune configurations, policies, procedures, and changes. Create and present reports on Intune performance, security compliance, and usage metrics to senior management
• Collaboration: Work with IT teams to integrate mobile devices with existing IT infrastructure and ensure seamless operation.

Core Competence Qualifications