via Career pages·1w ago
Manager - Cargo Operations
Air India
Full-timeOn-site
Location:Mumbai, IndiaType:Full-timePosted:1w ago
Manager/Associate Manager – Cargo Operations (India Region)
Function: Commercial Location: Mumbai Reports To: Regional Operations Manager
Job Purpose
Manage day-to-day cargo operations at assigned station(s), ensuring compliance with Air India standards, regulatory requirements, safety norms, and service commitments. Monitor shipment flow, capacity utilization, inventory, and operational performance to optimize efficiency and minimize delays.
Operational Management
- Oversee cargo operations at assigned stations and ensure adherence to Air India policies and local regulatory requirements.
- Monitor operational KPIs, FSUs, service levels, and operational discrepancies.
- Coordinate with internal teams, freight forwarders, and GHAs to ensure smooth cargo movement.
- Optimize routing, capacity allocation, and equipment utilization.
- Ensure accurate preparation and verification of cargo documentation, including airway bills, customs, and export/import documents.
Compliance & Safety
- Ensure compliance with aviation, customs, security, and other applicable regulations.
- Implement and monitor safety procedures, including hazardous cargo handling requirements.
Process Improvement
- Identify and resolve operational issues related to cargo handling, transportation, and documentation.
- Drive continuous improvement initiatives to enhance efficiency, reduce costs, and improve service quality.
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