We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
About the Role
As a Business Analyst within the Payments domain, you will bridge business needs and technology solutions to drive product and process improvements across payment platforms. You will work closely with clients, product teams, engineering teams, and operations stakeholders to define requirements and support successful delivery. Success in this role is measured through high-quality business analysis, effective stakeholder collaboration, and successful implementation of payment solutions. This role is based in Pune or Bangalore.
What You Will Be Doing
Gather, analyze, and document business and functional requirements for payment solutions and initiatives
Translate business needs into detailed user stories, process flows, and functional specifications
Collaborate with product managers, developers, testing teams, and business stakeholders throughout delivery cycles
Facilitate requirement workshops, stakeholder discussions, and solution reviews
Analyze payment workflows, transaction lifecycles, and operational processes to identify improvements
Support solution design activities and ensure alignment with business objectives and regulatory requirements
Participate in impact analysis, gap assessments, and change management activities
Validate business requirements through testing support, user acceptance activities, and defect triage
Monitor project progress, manage requirement traceability, and communicate status to stakeholders
Contribute to continuous improvement initiatives across payment products, processes, and customer experiences
Required Qualifications
6 to 11 years of experience as a Business Analyst in financial services, fintech, or payments organizations
Strong knowledge of payment ecosystems, payment processing, and transaction flows
Experience working with payment products such as real-time payments, ACH, wires, SWIFT, card payments, or digital payments
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Expertise in requirements elicitation, business process modeling, and documentation techniques
Experience creating user stories, use cases, process maps, and functional specifications
Strong analytical, problem-solving, and stakeholder management skills
Experience working in Agile, Scrum, or hybrid delivery environments
Bachelor’s degree or equivalent practical experience in Business, Finance, Information Technology, or a related field
Preferred Qualifications
Knowledge of ISO 20022 payment messaging standards
Experience with payment modernization or digital transformation programs
Familiarity with SQL, data analysis, and reporting tools
Understanding of regulatory and compliance requirements within payments environments
Professional certifications such as CBAP, CCBA, Agile, Scrum, or Product-related certifications
What We Offer you
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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