The Finance Operations Business Partnership (BP) team is seeking a Finance Manager who will be a key member of the Middle East Retail BP team. This individual will be responsible for driving Retail procure-to-pay and order-to-cash performance while ensuring compliance with evolving e-invoicing and tax regulations across operating jurisdictions. In this role, you will be responsible for developing and maintaining operational and business metrics and targets, driving global operational reviews, as well as owning improvements to achieve targets. As a business partner, you will work daily alongside Accounts Payable, Accounts Receivable, Service Centers, Vendor Managers, Retail Finance, Tax, Legal, Vendors, and other operational groups at all levels in a global environment. Complex problem solving and financial analysis skills are required to manage multiple high visibility priorities in a fast-paced environment with ambiguous situations.
Responsibilities:
Define key performance indicators — develop operational, business, and compliance readiness metrics (e.g., e-invoicing vendor adoption rates, validation pass rates, statutory deadline adherence) and service level agreements for programs and processes; track delivery against global objectives.
Consolidate inputs and challenge assumptions on performance drivers and projections from stakeholders — including regulatory compliance impact assessments across operating jurisdictions.
Develop and maintain effective partnership between Finance Operations, Service Centers, Tax, Legal, and Retail.
Identify and drive opportunities for improved cash flow, margin, or productivity improvements related to vendor payments and receivables — ensuring alignment with e-invoicing and tax compliance requirements.
Solve critical vendor, process, regulatory, and system escalations effectively to ensure root cause analysis and timely resolution within compliance deadlines.
Identify and quantify financial, operational, and regulatory compliance risks and opportunities — including exposure to statutory penalties, e-invoicing mandate readiness gaps, and tax authority reporting obligations.
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Monitor evolving tax and e-invoicing regulations across operating jurisdictions; assess process and systems impact, drive timely implementation to maintain compliance, and partner with Tax, Technology, and FinOps teams to meet statutory deadlines.
Key job responsibilities Define key performance indicators — develop operational, business, and compliance readiness metrics and service level agreements for programs and processes; track delivery against global objectives.
Consolidate inputs and challenge assumptions on performance drivers and projections from stakeholders — including regulatory compliance impact assessments across operating jurisdictions.
Develop and maintain effective partnership between Finance Operations, Service Centers, Tax, Legal, and Retail.
Identify and drive opportunities for improved cash flow, margin, or productivity improvements related to vendor payments and receivables — ensuring alignment with e-invoicing and tax compliance requirements.
Solve critical vendor, process, regulatory, and system escalations effectively to ensure root cause analysis and timely resolution within compliance deadlines.
Identify and quantify financial, operational, and regulatory compliance risks and opportunities — including exposure to statutory penalties, e-invoicing mandate readiness gaps, and tax authority reporting obligations.
Monitor evolving tax and e-invoicing regulations across operating jurisdictions; assess process and systems impact, drive timely implementation to maintain compliance, and partner with Tax, Technology, and FinOps teams to meet statutory deadlines.
Basic qualifications
5+ years of tax, finance or a related analytical field experience
5+ years of multiple finance and accounting roles experience
6+ years of Accounts Receivable or Account Payable experience
6+ years of applying key financial performance indicators (KPIs) to analyses experience
6+ years of building financial and operational reports/data sets that inform business decision-making experience
6+ years of creating process improvements with automation and analysis experience
6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Bachelor's degree in finance, accounting or related field, or Advanced or master's degree in finance, economics, or mathematics, such as a CA, CMA, CWA, or MBA and 5+ years of controllership or compliance experience
Preferred qualifications
6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience
MBA, or CPA
Knowledge of SQL/ETL
Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
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