Domain Support Specialist SAPC

About this opportunity

Ericsson is currently seeking a dynamic Domain Support Specialist SAPC, based in Noida, supporting Ericsson network architectures in a 24x7 environment The main purpose is to take full responsibility and ensure configuration/updates/Trouble tickets handling on various Core nodes related to 5G/VoLTE Network.

• We believe in trust – we trust each other to do the right things!
• We believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity – trying new things and learning from our mistakes.
• We believe in sharing our insights and helping one another to build an even better user plane.
• We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.

What you will do

• Troubleshooting on Ericsson SAPC, CCPC and SCP 5G/VoLTE Network.
• Preventive & Corrective Maintenance.
• Planned Maintenance (Health Checks, Backups etc)
• Problem Escalations and Follow-ups (TT/CSR/SR)
• Interface with Customer, 3PP and Ericsson Departments
• Ensure smooth and quality system/service handover from Project.
• Outage reporting
• Adherence to Processes

You will bring

• Expertise on Diameter & HTTP Signaling.
• Diameter & HTTP Cause Codes and its understanding.
• VoLTE/5G Call flows and Call scenarios, Multiple Test Cases, AT and clear understanding.
• Expertise on Ericsson SAPC, vSAPC, CCPC & SCP.
• LTE/4G, VoLTE/IMS and 5G call flows and roaming call flows.
• VoLTE/5G Network Architecture, interfaces, and its subparts.
• Performance & Characteristics of SAPC/PCRF/CCPC/SCP Network Nodes.

Key Qualification:

• Education: B.E/B. Tech in Electronics and Communications/Computer Science and Engineering from Reputed University.