Digital Marketing Associate, Optimus

• The role is an individual contributor role.
• The role requires a graduate degree.
• The Primary responsibility of the role is to perform marketing operations to improve visibility of the content.
• The role will require the candidate to quickly understand the marketing tools and operation workflow tools.
• Candidate needs to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents.
• Candidate has to follow editing SOP to spot/catch errors in the content.
• Candidate should be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %) and delivery/latency SLA and will be measured on compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
• Candidate should be a team player and come up with improvement ideas to direct report and improve the editing/QA process.
• Candidate is expected to contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
• Candidate should have attention to detail, good communication skills, and a professional demeanor.

Basic qualifications

• Bachelor's degree or equivalent
• Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
• Experience with written and verbal communication and presentation

Preferred qualifications

• Experience in problem solving and data analytics
• Self starter, good team player Strong attention to detail in editing content and deep dive and identify root causes of issues.
• Good interpersonal skills to manage ongoing relationships with software team and inter operations teams.
• Knowledge of or experience in Publishing industry is a big plus.
• Leverage AI tools and prompt engineering techniques to enhance content quality, automate repetitive tasks, and drive operational efficiency.

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