We are seeking a skilled and analytical Business Analyst to support and drive remittance-related initiatives (both domestic and cross-border). The candidate will be responsible for gathering business requirements, defining payment and compliance workflows, and collaborating with internal and external stakeholders to build scalable, compliant, and customer-centric remittance solutions.
Key Responsibilities
Work closely with product managers, compliance, operations, and technology teams to define and document business requirements for new remittance features and enhancements.
Analyze end-to-end remittance flows: Inward and Outward Remittances, P2P, B2B, and B2C payment models.
Support integration with correspondent banks, MTOs (Money Transfer Operators), payment aggregators, or SWIFT gateways.
Create detailed BRDs, FRDs, Use Cases, User Journeys, and Data Flow Diagrams.
Ensure compliance with local (RBI, FEMA) and global regulatory requirements (FATF, OFAC, AML/KYC).
Participate in testing (UAT, SIT) and validate product features meet business requirements.
Support reconciliation, chargeback, and settlement workflows for remittance operations.
Monitor transaction performance, TATs, and investigate drop-offs or failures.
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