The Analyst, IT Infrastructure is responsible for installing, maintaining, upgrading, and continuously enhancing the site's operating environment. This role ensures the infrastructure's ongoing reliability, performance, and security. Responsibilities include monitoring and maintaining the operating environments, responding to incidents and problems, planning for growth, and deploying new technologies.
Additionally, the Analyst will design, install, configure, maintain, and test PC/server operating systems, networks, and related utilities and hardware. Other duties include troubleshooting issues reported by users, supporting access to services, and managing the acquisition, replacement, and decommissioning of related equipment, software, and services.
Detailed Description
Performs tasks such as, but not limited to, the following:
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Provide technical support and perform maintenance
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Perform service monitoring and reporting, with a focus on risk management and compliance
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Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
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Perform the acquisition, provisioning and decommissioning of related equipment, software and services
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Lead projects and change management initiatives
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Manage external service providers and vendors.
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Interface with internal functions and teams supporting and helping them enhance productivity.
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Enhancing the security posture for applications by configuring and strengthening Azure WAF and the overall Azure security controls for Paas applications/Application end points.
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Configuring and managing Azure Front Door and its inbuilt capabilities as part of hosting support for various application teams.
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Design, implement, and maintain automation solutions using Python (API level), Shell scripting, and PowerShell scripting.
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Develop and maintain CI/CD pipelines and infrastructure as code using Azure DevOps, Ansible, and Terraform.
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Deploy, manage, and optimize SQL databases and support database administration tasks.
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Administer and troubleshoot both Linux and Windows environments.
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Ensure security, compliance, and performance of IT infrastructure.
Knowledge/Skills/Competencies
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Strong customer service orientation
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Strong analytical, troubleshooting and problem solving skills.
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Good communication (both oral and written) and documentation skills.
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Leadership and teamwork skills.
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Ability to plan projects and tasks.
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In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
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Passion to automate, streamline processes and enable a reduction in manual work.
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Having an eye to locate inefficient processes and bring about efficiency through automation.
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Ability to plan projects and tasks effectively.
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Ability to guide and coach team members and work as one team pursuing a single goal.
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Good understanding of IT requirements for end-to-end solutions, including security, business continuity, disaster recovery, and risk analysis.
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In-depth knowledge of Windows OS (server and client), and desktop operating environments; working knowledge of Linux and other mainstream OS is advantageous.
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Fundamental understanding of networking concepts.
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Advanced knowledge of infrastructure service management and diagnostic tools/processes.
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Experience with end-point security management tools and processes.
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Understanding of IT Infrastructure asset lifecycle management.
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Proficiency in Azure, Azure Front Door and Azure DevOps for cloud infrastructure and automation.
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Programming and automation experience using Python (API level), Shell scripting, and PowerShell scripting.
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Hands-on experience with Ansible and Terraform for configuration management and infrastructure as code.
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Experience managing and optimizing SQL databases.
Physical Demands
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Duties of this position are performed in a normal office environment.
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Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
Typical Experience
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4 to 8 years of relevant experience in a similar role or industry.
Typical Education
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Bachelor's Degree or consideration of an equivalent combination of education and experience.
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Educational Requirements may vary by Geography
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
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