Associate Operations Specialist - Liability Operations
IDFC First Bank
Job Requirements
Job Title: Associate Operations Specialist - Liability Operations
Department/Function: Retail Banking Operations
Job Purpose:
The Associate Operations Specialist in the Retail Liability Operations department is responsible for processing customer requests and transactions, ensuring accuracy and compliance in documentation and data entry. This role plays a critical part in maintaining operational efficiency and delivering high-quality service within the retail liabilities domain.
Roles & Responsibilities:
- Scrutinize documents for account opening and service request processing.
- Perform data entry for account opening and service requests.
- Process customer transactions accurately and efficiently.
- Liaise with other teams within Retail Liability Operations to ensure smooth workflow and resolution of issues
- Attention to detail and accuracy in documentation and data entry.
- Good communication and coordination skills.
- Ability to work collaboratively with cross-functional teams.
- Basic understanding of banking operations and customer service processes.
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Educational Qualifications:
Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)
Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA)
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