via Career pages·2w ago
Associate-MIS,Customer Service
IDFC First Bank
Full-timeOn-sitedata managementforecastingdashboard reportingdata analysismicrosoft excel dashboardsdata interpretationdata visualizationbanking operationsanalytical skillssocial media monitoringcomplaint resolution managementpersonal brandingcustomer satisfactionproblem solvinglearning agilitycustomer segmentationautomationcrm systemsdeveloping peoplecommunication & influencecustomer supportdigital literacyworkforce managementcall handling metrics & service qualitydata accuracyservice quality measurementcrm system proficiencydrive & rigourteam managementcustomer feedback
Location:Navi Mumbai, Maharashtra, IndiaType:Full-timePosted:2w ago
Job Requirements. About the Role. As an Associate – MIS, Customer Service at IDFC First Bank, you’ll be at the core of our Customer Experience (CX) Analytics team, managing workforce planning and o...
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