Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Purpose
The Food & Beverage Manager is responsible for overseeing all food service operations, vendor management, quality standards, food safety compliance, customer satisfaction, and budget management. The role ensures the delivery of high-quality dining experiences while maintaining operational efficiency, hygiene standards, and cost control across cafeterias, pantries, catering services, and hospitality operations.
Food Service Operations
Manage daily cafeteria, pantry, and catering operations.
Ensure seamless food service delivery during business hours and special events.
Monitor food quality, presentation, taste, and service standards.
Ensure adequate staffing and operational readiness.
Vendor Management
Manage food service vendors and catering partners.
Conduct regular performance reviews against SLAs and KPIs.
Ensure compliance with contractual obligations and service standards.
Resolve operational and service-related escalations promptly.
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Ensure compliance with FSSAI guidelines and food safety standards.
Conduct regular hygiene inspections of kitchens, pantries, and dining areas.
Monitor food handling, storage, and waste management practices.
Maintain regulatory documentation, certifications, and audit records.
Customer Experience Management
Drive employee satisfaction through high-quality food and service standards.
Gather and analyze customer feedback.
Implement menu enhancements and service improvement initiatives.
Address customer complaints and ensure timely resolution.
Budget & Cost Control
Manage operational budgets and food service expenses.
Monitor consumption trends and optimize food costs.
Implement measures to minimize food wastage.
Review invoices, billing accuracy, and monthly cost reports.
Catering & Event Management
Plan and execute food arrangements for meetings, events, town halls, and leadership visits.
Coordinate with stakeholders to meet event requirements.
Ensure timely and quality delivery of catering services.
Quality Assurance
Conduct periodic food tasting and quality audits.
Monitor menu variety, nutritional balance, and seasonal offerings.
Ensure compliance with organization-specific hospitality standards.
Drive continuous improvement initiatives.
Team Management
Lead on-site F&B coordinators and vendor teams.
Conduct performance reviews and coaching sessions.
Ensure adequate staffing levels and workforce planning.
Promote a culture of safety, service excellence, and accountability.
Sustainability & Waste Management
Implement food waste reduction programs.
Support sustainability and environmental initiatives.
Monitor waste segregation and disposal practices.
Promote eco-friendly packaging and resource optimization.
Location:
On-site –Gurugram, HR
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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