Senior Sales Excellence Manager

The Global Strategy and Operations Team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.

As the Senior Sales Excellence Manager covering AI Business Solutions and Security solution areas, you will be part of a select SME&C (Small, Medium Enterprise, and Channel) Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. Whether your segment is Customer or Partner focused, key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will cross-collaborate with other roles to forward-looking performance recommendations of your segment. We are looking for an outcome-driven Sales Excellence (SE) to support the SME&C segment's current and forward-looking business goals. You will drive a predictable Rhythm of Business (ROB) with cross-functional teams to ensure quality four-quarter (4Q) rolling business outcomes. You will work with Segment and Sales leaders to instill sales process discipline on pipeline health management, guide Sales Leaders on Microsoft sales methodologies, and collaborate across roles and segments to proactively seek resolution to manage change within your segment.

Responsibilities

The Senior Sales Excellence Manager will be responsible for the folllowing:

• Pipeline Health and Management – You will support execution of predictable revenue and consumption growth by segment / solution area and aligned with Microsoft sales methodology standards.

• Sales Execution – You will drive and guide consistent sales excellence discipline, governance and partner insights within and across Enterprise, GPS, SMC-C and SMB.

• Sales Execution Transformation – You will implement evolving and new Microsoft Sales strategies, processes and objectives to drive sustainable growth and improved sales performance.

• Planning Engagement – You will partner with segment leads, Finance, Business and Sales Operations (BSO/SOPM) on fiscal year planning workstreams requiring sales excellence support.