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Description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
Experienced leader with technical expertise and business acumen to drive the adoption and road mapping of Enterprise Integration technologies and processes across the Organization. Trusted advisor to Digital Technology leadership with strong background in integration solutions, enterprise messaging and microservice based architectures. Proven track record of delivering integration solutions to support highly resilient real-time business applications. Passionate about delivering Enterprise solutions to drive organizational KPIs - increase revenue, reduce costs, mitigate risks and improve productivity. Strong leadership experience managing people, process and technology at enterprise scale.
Innovation - As the product owner for Integration platforms, provide architecture, engineering and development expertise, tooling, capabilities, and guidance for enabling reliable and secure API and Event-driven development
Product development and delivery - Define and own product backlog based on the feature enhancements from the product roadmap and user community feedback and lead the execution. Develop and own the product roadmap of the integration platforms, in alignment with organizational goals and objectives. Define and prioritize feature enhancements for enterprise capabilities as well as supporting specific portfolio/business unit needs
Legacy API & Messaging migration roadmap - develop a strategy for existing APIM and Messaging solution migrations and define 2-3yrs implementation plans.
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Strategy and Standards -Collaborate with Enterprise architects, Platform engineering, Infrastructure and Security teams in defining comprehensive enterprise API management and enterprise messaging vision, strategy, and execution plans
Governance - Define operating model through center of enablement for governing and managing APIs and Events - internal and external - across the enterprise. Define RACI for various personas in enterprise architecture, middleware, platform engineering, DevSecOps and cyber security teams Measure performance against established KPIs and objectives to report and to drive compliance
Quality Assurance - Engage QA teams to define and execute automated test plans. Develop Event and API specification validation methodology, define the linting process for API Product deployments
SRE/Support organization - Set up a product support organization to manage product deployments and provide post deployment support. Identify opportunities for automation of deployments and configurations across multiple environments
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree
Computer Science, Information Technology or Engineering preferred
5+ Years of experience in Product Management, API Management, and/or Application Development
Experience building and managing scalable and reliable messaging systems and API Gateways capable of handling high throughput and large numbers of concurrent connections and requests
Experience of platform cost planning and its financial health
Extensive experience in defining solution architecture and complex integration architecture for large enterprise applications and systems
Hands-on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders
Experience managing strategic partners and vendors
Must be legally authorized to work in the United States for any employer without sponsorship
What will help you propel from the pack (Preferred Qualifications):
Experience with industry leading APIM products such as MuleSoft, Apigee, IBM APIC or Kong and Messaging solutions such as TIBCO EMS, Solace, Confluent, RabbitMQ, Apache Kafka, AWS SNS/SQS etc.,
Strong understanding of security considerations specific to messaging platforms, including data protection, encryption, and compliance with privacy regulations
Hands-on experience with cloud platforms and services that support messaging infrastructure, such as AWS, Azure, or Google Cloud
Experience with Web technologies and APIs, including REST, SOAP, JSON, OAS, RAML
Deep understanding of messaging protocols such as MQTT, AMQP, XMPP, and SMTP
Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security.
The base pay range for this role is $140,600.00 to $183,108.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
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