GTM Scale Business Architect - AI and Agents

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

The Commercial Solution Area and Cloud and AI Platforms (CAIP) Solution Area is pivotal in driving innovation and delivering comprehensive solutions to our customers. Our mission is to empower every person and every organization on the planet to achieve more by providing cutting-edge cloud and AI technologies. We are committed to enhancing customer engagement, optimizing business processes, and fostering a culture of continuous improvement and innovation.

The CAIP Go-to-Market (GTM) team connects product, field, and customer needs – building and driving the end-to-end GTM plans that enables our field teams with programs and tools, technical guidance and sales resources to help customers become Frontier.

As a Business Architect for AI, Agents and Intelligence in CAIP, you will own how we successfully land a AI and Agent scenarios at scale using field, partner, and direct-to-customer channels. how we turn a scenario that is proven once into a motion that repeats everywhere. Our team operates on a simple contract – proven → packaged → repeated, nothing skips a step – and this role owns the last and hardest step: scale. You will decide where we invest, operationalize programs into scalable execution, and own the visibility and ROI that tells us a motion is working. This role blends program design, business value engineering, partner and field scale mechanisms, IP packaging, sales orchestration, and execution. Success in this role will be measured by: opportunity and pipeline growth, repeatable execution and accounts scaled with the program.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Analyze and assess acceleration paths

- Diagnose the journey: Instrument the customer and sales journey to identify where opportunities stall by conversation, segment and industry then build the right GTM scale engine investment at that stage