via Career pages·Yesterday
Clinical Service Desk-Helpdesk-REMOTE-US
NTT DATA
Full-timeOn-siteepiccernertechnical troubleshootingcustomer servicemckessonmeditechincident managementworkflow issue resolutionapplication error resolutionuser access managementclinical applications supportcall center operationsdocumentationtwo-factor authenticationtypingenglish language proficiencyinterpersonal skillslistening skills
Location:Fargo, US-ND, United StatesType:Full-timePosted:Yesterday
Join our team as a clinical service desk agent, supporting healthcare customers by resolving incidents related to clinical applications such as Epic, Cerner, McKesson, and Meditech. Handle inbound calls, document incidents, and ensure timely resolution in a 24/7 call centre environment. Ideal for candidates with customer service experience and technical troubleshooting skills.
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