Workplace Technical Services Manager-2

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What Jobs involved:--

Workplace Technical Services Manager

Work Dynamics

What this job involves:

This position is mainly to lead an Engineering team dealing with all the critical engineering equipment (of in its nature proactive and focused on the technical details), to ensure and enhance the functionality of the Workspace. It enables the Occupant and Guest Experience based on the requirement “works every time”, while maintaining safe working practices throughout all we do.

The role overseas the execution of the day to day technical requirements to support the Workspace team, meet up the set Key Performance Indicator (KPI) and our vendor partners, ensuring compliance to SOPs and SLAs

A key aspect of this role is to work in collaboration (hand in hand) with other service function/partners such as Security and Dining Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests

MAJOR RESPONSIBILITIES

• Transforming to the Workspace Team of the future

• On time resolution for any sort of Engineering problemto enhance Occupant Experience

• Escalate technical issues where required

• Commitment to deliver the best level of service every time through attention detail