UX Research, Design & Engineering Lead (Remote)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

We're looking for someone to shape the user experience for our Agentic Service Catalog. You will combine user research, product design, and front-end engineering to help transform complex technology processes into intuitive, AI-powered experiences.

You'll work closely with users, product leaders, architects, and engineers to understand how work gets done today, identify opportunities for improvement, and design and build solutions that make technology easier to navigate and use.

You will report to the VP, Intelligent Automation & Data Platforms.

What You'll Do:

• Conduct user research to understand needs, challenges, and workflows.

• Design intuitive experiences that help users achieve outcomes with confidence.

• Create wireframes, prototypes, and scalable design patterns.

• Build production-ready front-end experiences using modern web technologies such as React and TypeScript.

• Partner across product, engineering, architecture, and business teams to deliver user-centered solutions.

• Use research, feedback, and data to continuously improve the experience.

Qualifications

• Bachelor's degree in Computer Science, or related field