Training Lead (MFB - Jharkhand) - Ranchi - Satya Ganga Arcade

Main Accountabilities

1. Training Delivery & Participation Management

• Execute the regional training calendar in alignment with business capability requirements.

• Drive end-to-end responsibility for training participation including nominations, reminders, attendance tracking, and follow-ups with employees and reporting managers.

• Ensure eligible employees attend required functional training programs based on role, grade, and tenure.

• Coordinate with business heads to ensure improved participation in training programs across the region.

1. Internal Trainer Capability & Knowledge Sharing

• Facilitate Sherpa Train-the-Trainer (TTT) programs to strengthen internal trainer capability within the region.

• Support trainers in delivering functional and behavioural sessions across identified capability areas.

• Encourage knowledge sharing and capability building through internal trainer networks.

1. Training Governance & MIS Management

• Maintain digital records of training programs including attendance, feedback, training calendars, and program reports.

• Ensure training MIS trackers are updated regularly and shared with relevant stakeholders.

• Support closure of audit queries related to training documentation within defined timelines.