via Career pages·Yesterday
Territory Service Representative
DHL Group
Full-timeOn-siteshipment sortingdelivery processpackage scanningshipment trackingcustomer communicationstatus code updatingbaggingoutscanfield operationssop compliancerapid entry handlingcustomer address verificationundelivered shipment handling
Location:Chennai, Tamil Nādu, IndiaType:Full-timePosted:Yesterday
Delivery
- Unloading the bags from vehicle
- Scan the shipments
- Primary Sorting and Secondary sorting
- Outscan the shipments as per delivery route
- Delivering the shipment as per package address only
6 Take an acknowledge form customers through device ( BYOD)
- Update correct status code for undelivered shipments at customer address
- Delivery process will be briefed through a training
- Handing over of cod amount on the same day to the supervisor
- Undelivered shipments needs to be handed over to the supervisor
- Proper dress code and carry field bags all the delivery points
Pickup
- Pickup as per SOP
- Timely pickup at customer place as per cut off timing
3.Check if serviceable location
- Count number of shipments at the customer and take acknowledgement on the pickup sheet
- Inscan the shipment at the office and handle Rapid entry
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