The Territory Manager –SEPL is responsible for sourcing and managing loan business through Direct Sales Teams (DSTs), Liability Branches, Connectors and existing channel partners. The role focuses on building a high-quality loan portfolio while ensuring adherence to internal policies and regulatory guidelines. The role holder is expected to lead a team, maintain strong market relationships, and drive business growth in a sales-supportive yet risk-conscious manner, contributing to the broader objectives of the bank’s retail lending business.
Primary Responsibilities
Source and manage business through DSTs, Liability Branches, Open Market and other market channels.
Acquire new customers and ensure consistent loan disbursement volumes.
Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.
Monitor and guide channel partners to ensure alignment with business goals.
Stay updated on retail asset products, operational processes, and market trends.
Identify evolving market dynamics and develop strategies for channel development and customer acquisition.
Ensure adherence to all internal policies, processes, and compliance guidelines.
Demonstrate ability to build, lead and motivate high-performing teams.
Secondary Responsibilities
Recommend improvements to sales processes and credit policies to enhance operational efficiency and customer service quality.
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