Territory Manager-Personal Loan (Direct Sales Team)

Job Requirements

Primary Responsibilities

• Acquire new personal loan customers across identified segments and geographies.

• Manage a team of DSTs to drive high-quality Personal Loan sourcing.

• Ensure consistent achievement of monthly acquisition and revenue targets.

• Identify cross-sell opportunities.

• Ensure compliance with selling norms, SOPs, and regulatory guidelines.

• Maintain high standards of sourcing quality and customer service.

Channel & Lead Management

• Oversee multiple sourcing channels including branches, DSTs, and central lead funnels.

• Ensure leads received from central teams are promptly and effectively attended.

• Organize and execute lead generation and promotional activities at identified locations to generate Open market business

• Work closely with branch teams to maximize business potential from walk-ins and referrals.

Secondary Responsibilities

• Conduct catchment mapping to identify and target potential customer segments.

• Gather and act on customer feedback to improve service delivery.