Teller

Job Requirements

About the Role

IDFC FIRST Bank is looking for a Teller to join its Retail Banking team at the Ratlam branch in Madhya Pradesh. This full-time position is focused on delivering exceptional customer service and handling day-to-day banking transactions. As a Teller, you will be the first point of contact for customers, responsible for ensuring smooth and efficient operations at the branch while promoting the bank’s products and services.

Primary Responsibilities

• Greet and assist customers in a courteous and professional manner.

• Process banking transactions such as deposits, withdrawals, and payments accurately and efficiently.

• Maintain and balance cash drawers, ensuring accurate record-keeping of all transactions.

• Promote and cross-sell bank products and services to customers.

• Address customer inquiries and resolve complaints promptly and effectively.

• Ensure compliance with all bank policies, procedures, and security protocols.

Secondary Responsibilities

• Collaborate with branch team members to meet branch goals and service standards.

• Maintain a high level of attention to detail and accuracy in all tasks.

• Support branch operations during peak hours.

Education

• Graduate in any discipline