via Career pages·Today

Technical Support Advisory

Microsoft

Full-timeOn-site

Location:India, Maharashtra, PuneType:Full-timePosted:Today

Team Readiness & Development: You will ensure timely case resolution by driving engineer readiness based on skills-gap analysis and product needs. Case Management (Delivery Excellence): You will perform case reviews and customer wellness checks; ensure process compliance and progression of cases to help solve increasingly complex technical issues. Managing Collaborative Activities: Mentor engineer

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