Technical Consultant_ServiceNow-IRM

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IRM EXPERTISE | SCRIPTING & WORKFLOW DEV | INTEGRATION & APIS

We are seeking a skilled ServiceNow Developer with 6+ years of hands-on development experience and strong expertise in Integrated Risk Management (IRM). The candidate will design, develop, configure, test, validate, and support secure, scalable, and high-quality ServiceNow IRM solutions including Risk Management, Policy & Compliance Management, Audit Management, Issue Management, Controls Management, and Vendor Risk Management. The role also involves building and supporting enterprise ServiceNow IRM solutions in close collaboration with architects, business stakeholders, and project teams.

Key Responsibilities

• Design, configure, and implement ServiceNow Integrated Risk Management (IRM) solutions leveraging ServiceNow out-of-the-box capabilities.
• Configure and implement IRM capabilities including Risk Register, Risk Library, Control Library, Control Objectives, Policy & Compliance Management, Compliance Monitoring, Attestation Frameworks, Audit Trail and Governance Processes.
• Develop and maintain ServiceNow applications using Flow Designer, Business Rules, Client Scripts, Script Includes, UI Policies, and Workflow Automation to support approved business requirements and user stories.
• Design and develop integrations utilizing ServiceNow Integration Hub, REST APIs, SOAP services, and spokes to support enterprise data exchange requirements.
• Lead data migration activities related to risks, controls, policies, compliance records, audit data, issue records, and vendor risk data.
• Participate in solution design sessions and collaborate with architects and stakeholders to translate business requirements into scalable technical solutions. • Support all testing phases including Unit Testing, System Testing, Integration Testing, and User Acceptance Testing (UAT), and resolve defects throughout the implementation lifecycle.
• Develop technical documentation, configuration guides, deployment procedures, and knowledge transfer materials for administrators and support teams.
• Provide deployment, go-live, and hyper care support to ensure successful transition into production and stabilization of IRM solutions.