Team Member - Training

Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fuelled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values. Job Description:

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Individual wise Capability Development Needs Identification basis business / functional needs at the regional level.

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Work directly with the identified agencies/partners to execute the learning interventions and create a continuous learning culture.

• Implement post training effectiveness framework - Track & Publish progress as per the laid-out framework, including PEPs.

• Develops employee certifications/courses to attain distinct levels of proficiency in product training.

• Maintains training data and relevant reports including weekly/monthly/yearly process KPI training reports for presentation to stakeholders.

• Will be responsible to provide product induction training to New Joiners/ Existing Employees.

• Analyse day-to-day needs for training in the team specifically to the underperforming Associates.

• Develop new approaches and techniques for making improvements in training programs.