The SolarWinds Administrator is responsible for supporting the day‑to‑day operations, configuration, and maintenance of the SolarWinds monitoring platform. This role focuses on monitoring coverage, alert management, basic troubleshooting, and operational support, while working under the guidance of senior administrators. The position is ideal for candidates with around 3 years of hands‑on experience who are looking to grow into a SolarWinds SME role.
Key Responsibilities
Monitoring & Platform Support
Support administration of the SolarWinds Orion platform for network and server monitoring.
Onboard new devices and validate monitoring configurations.
Perform routine health checks and basic troubleshooting of polling or data collection issues.
Escalate complex issues to senior SolarWinds administrators as required.
Alerting & Incident Support
Configure and maintain basic alert rules and threshold settings.
Monitor and respond to SolarWinds alerts as part of L1/L2 support.
Validate alert recovery and assist in resolving alerts that do not auto‑clear.
Support incident creation and updates via ITSM integrations (e.g., ServiceNow).
Dashboards & Reporting
Create and maintain standard dashboards and views for operations teams.
Generate basic performance, availability, and utilization reports.
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