Systems Integration Advisor

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Specialist in Voice and Speech technologies to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

We are seeking applicants specializing in Voice and Speech technologies to build and optimize intelligent voice based solution.

Roles and Responsibilities:

Develop AI-driven conversation flows, integrating LLM/GenAI capabilities, and working with speech technologies for telephony and real-time voice interactions Design and develop voice solution call flows using TTS,STT components. Build and optimize NLP/NLU models for intent classification and entity extraction. LLM for the context management Context management, fallback handling, and human handoff mechanism Creating metrics/Dashboard to monitor the system accuracy/performance and drive the continuous improvement of conversations accuracy through analysis of historical conversations Define performance benchmarks for STT transformation, response accuracy, latency

Mentoring colleagues/junior Technical skills:

Specialize in Voice and Speech technologies to build and optimize intelligent voice based Solution. Experience of designing and deploying voice based solution system at enterprise level Strong Experience in conversational AI and NLP based system Proven expertise in distributed system and scalable architecture design - capable of handling traffic - please mention your traffic here like number of active callers per minutes Expertise in one or more programming language - Python, go Research oriented mindset to evaluate the emerging technologies Good to have : Vertex, Kore.ai

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.