Summer Intern 2027 - Marketing, Global Digital Experience

At Manulife John Hancock, we believe in investing in the future – starting with you. Our Marketing, Global Digital Experience (GDE) Internship is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

Our Global Digital Experience Internship, within the Marketing organization, offers hands-on experience across multiple digital functions, including digital strategy, product management, digital experience, analytics, communications, and operational enablement. This opportunity is ideal for motivated students seeking practical experience supporting large-scale digital initiatives, collaborating with global stakeholders, and contributing to projects that enhance customer experiences and team effectiveness. You'll gain exposure to real business challenges in a dynamic environment while developing skills in digital strategy, product thinking, communications, data analysis, project coordination, and business operations.

Please note that your application will be considered for multiple positions within this job posting: GDE Product and GDE Digital Strategy.

Position Responsibilities:

- Support digital initiatives across product management, digital experience, strategy, and operational enablement.

- Analyze digital performance, website behaviors, survey results, and other data sources to identify insights and recommendations.

- Assist with the creation of reports, dashboards, presentations, and leadership communications.

- Support learning programs, team communications, and stakeholder engagement activities.

- Maintain and improve knowledge management resources, documentation, SharePoint sites, and team assets.

- Participate in project coordination activities, including meeting planning, agenda preparation, note-taking, and follow-up actions.

- Collaborate with cross-functional teams to support digital programs, strategic initiatives, and business priorities.

- Contribute to customer-centric improvements by leveraging data, feedback, and research.

- Build and maintain relationships with stakeholders across marketing, digital experience, and business teams.

- Support process improvement and innovation initiatives, including opportunities to leverage AI and automation tools.