Strategy and Operations Lead, Hardware

The Marketing team helps OpenAI bring products, research, and company priorities to the world with clarity, creativity, and impact. We partner across Product, Research, Design, Creative, Communications, Finance, Legal, and Go-to-Market teams to translate complex technology into work that people can understand, trust, and use.

Marketing Strategy & Operations builds the operating systems that help this work move with focus and speed. We connect priorities to plans, plans to resourcing, and resourcing to execution, so teams can make better decisions earlier and stay aligned as priorities evolve.

About the Role

We’re looking for a Strategy & Operations Lead, Hardware Marketing to help build and run the operating system for OpenAI’s Hardware Marketing work.

This role will partner closely with Hardware Marketing leadership, Product Marketing, Product, Design, Creative, Production, Communications, Finance, Legal, and external partners to bring structure to a fast-moving, highly cross-functional product area. You will help the team clarify priorities, build plans, manage intake, track decisions, surface risks, frame tradeoffs, and keep critical workstreams moving from planning through operating readiness.

This is a strong fit for someone who can operate independently in ambiguity, build practical systems from scratch, and move fluidly between strategy and execution. Experience with complex product launches or sensitive, cross-functional product areas is preferred.

This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build and run the core operating rhythm for Hardware Marketing, including planning cycles, planning reviews, weekly priorities, decision forums, risk tracking, and leadership-ready updates.

• Partner with Hardware Marketing leadership to translate business and product priorities into clear workstreams, owners, milestones, dependencies, and decisions.

• Create visibility across planned and reactive work, helping the team understand what is committed, what is net-new, and where tradeoffs or escalation are needed.