Staff Backend Engineer - Grafana App Platform | Canada | Remote

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote position. We are looking for candidates in the US and Canada.

The Opportunity:

As our Cloud / Grafana-as-a-service business continues to grow, we've started to change Grafana's core architecture to be fully multi-tenant and scalable, as well as a solid platform for our opinionated Cloud apps.

We're looking for someone with a lot of experience with SaaS platforms at scale. We are turning Grafana into a proper observability app platform where OSS and proprietary apps can directly tap into dashboards, alerts, incidents, and telemetry and deliver even more integrated experiences.

To get there, we need to refactor a big part of Grafana so that it’s simpler and standardized. Grafana is used by countless OSS and Cloud users across different platforms, so planning and rolling out changes safely to avoid service disruptions is crucial; we are looking for someone who is excited about this sort of work.

What You’ll Be Doing:

• Coding new features, enhancing the operational experience of the systems you develop, and iteratively improving them based on production insights