Sr. Observability Engineer – Integration Layer & OpenTelemetry (OTEL)

This role is part of the integration modernization program, focused on building a next-generation observability platform while migrating WebMethods integrations to AWS. The engineer will design and implement the telemetry and instrumentation layer using OpenTelemetry (OTEL), enabling unified collection of metrics, logs, and traces across APIs, messaging, MFT, and SAP integrations. The role focuses on ensuring end-to-end observability across ~1,300+ integrations, supporting distributed tracing, correlation, and deep system visibility. It works closely with platform, integration, and monitoring teams to ensure telemetry data is correctly generated, propagated, and consumed by downstream tools such as Prometheus, Grafana, CloudWatch, and X-Ray

Telemetry & Instrumentation Design

• Design and implement OpenTelemetry (OTEL) instrumentation across integration components

• Enable telemetry collection (metrics, logs, traces) across APIs, messaging, batch, and MFT flows

• Define instrumentation standards and patterns for AWS-native integration services

Distributed Tracing & Correlation

• Implement end-to-end distributed tracing across integration flows

• Enable trace propagation and correlation IDs across systems

• Ensure seamless traceability across services like API Gateway, EKS, Lambda, EventBridge, and SQS

Integration Layer Observability

• Instrument integration runtimes for observability data generation

• Ensure visibility into transaction flows, payload movement, and service dependencies

• Support implementation of structured telemetry data for downstream analytics