Sr. HR Business Partner

We are looking for a dynamic, strategic, and deeply curious Senior HR Business Partner to join our People Experience and Technology (PXT) team supporting Retail Business Services (RBS) teams in India.

The Sr. HRBP role exists to power the trajectory of the business by ensuring Amazon has the right talent mix, senior leadership, and capabilities to innovate and deliver exceptional customer experiences. This is both a strategic and hands-on role — you will serve as the leader of people and organizational strategy, accelerating business outcomes through the diagnosis, development, and execution of integrated solutions.

You will start with the business first, speak the language of the business, and act as a trusted advisor to senior leaders (Directors and VPs) across a diverse and fast-evolving portfolio.

This role is critical in building and executing our people initiatives across the organization, including improving organizational effectiveness & design, leading change management, providing leadership coaching, driving talent planning, and championing HR functional excellence.

Key job responsibilities Organizational Effectiveness

• Partner with senior leaders (VPs and Directors) and their leadership teams to develop and execute people strategies and planning activities that foster organizational and people effectiveness.
• Leverage knowledge of the business, global landscape, and trends — including internal strategy documents (3YP, OP1) and external factors (social, cultural, political, legal environment) — to tailor people-focused solutions and drive business outcomes.
• Interpret key people metrics and trends; leverage mechanisms (MBRs, QBRs, business planning cycles) to inspect and monitor risks, evaluate practices for potential bias or barriers to inclusion, and recommend solutions.
• Utilize Amazon Org Design mechanisms and guidance to design, recommend, and implement effective organization structures aligned with business strategy, strengthening culture and enabling inclusive decision-making.
• Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience.

Senior Leader & Leadership Team Effectiveness

• Assess both long-term and immediate senior leader talent needs and skills to achieve business goals.
• Develop strategies to build required senior leader capabilities and establish inclusive pipelines through hiring, build vs. buy approaches, internal development, succession planning, and talent movement.